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Medcity International Academy

Help

How things work here. If your question is not answered, ask us.

Getting started

Creating an account

Use Get started, or Sign in if you already have one. One account covers every course you take here.

Finding the right course

Filter by subject, level and format on the courses page. Every course page states its format, duration and next batch.

Trying before you enrol

Courses can mark a lesson as a free preview. Where one exists you can open it without an account.

While you are learning

Where do I start each day?

Your learning page opens on what comes next, with today’s classes above it.

Does my progress save?

Yes. Completion is recorded per lesson on the server, so it is the same on your phone and your laptop.

How is attendance recorded?

Joining a live class from your dashboard marks you present, and marks you late if you join more than ten minutes in. Nobody has to keep a register.

I missed a class

If a recording has been published for your batch, it appears on your course page and you can seek through it.

Account and access

Changing my password

Sign in and use the account settings. If you cannot sign in at all, contact support and we will help.

How long does access last?

Each course states its access period on its pricing. Where none is stated, access does not expire.